Traveler Interactive Information Functional Area

Description

'Traveler Interactive Information' provides traffic information, road conditions, transit information, yellow pages (traveler services) information, special event information, and other traveler information that is specifically tailored based on the traveler's request and/or previously submitted traveler profile information. It also supports interactive services that support enrollment, account management, and payments for transportation services. The interactive traveler information capability is provided by a public traveler interface, such as a kiosk.

Included In

Pigeon Forge/Sevierville Trolley Website

Functional Requirements

IDRequirement
01The public interface for travelers shall receive traffic information from a center and present it to the traveler upon request.
02The public interface for travelers shall receive transit information from a center and present it to the traveler upon request.
03The public interface for travelers shall receive yellow pages information (such as lodging, restaurants, theaters, bicycle facilities, and other tourist activities) from a center and present it to the traveler upon request.
04The public interface for travelers shall receive event information from a center and present it to the traveler upon request.
05The public interface for travelers shall receive evacuation information from a center and present it to the traveler.
06The public interface for travelers shall accept reservations for confirmed trip plans.
07The public interface for travelers shall support payment for services, such as confirmed trip plans, confirmed traveler services, tolls, transit fares, parking lot charges, and advanced payment for tolls.
08The public interface for travelers shall provide an interface through which credit identities and stored credit values may be collected from tags, traveler cards, or payment instruments used by travelers.
09The public interface for travelers shall base requests from the traveler on the traveler's current location or a specific location identified by the traveler, and filter the provided information accordingly.
10The public interface for travelers shall support interactive traveler input in audio or manual form.
11The public interface for travelers shall present interactive information to the traveler in audible or visual forms consistent with a kiosk, including those that are suitable for travelers with hearing or vision physical disabilities.
12The public interface for travelers shall be able to store frequently requested data.
13The public interface for travelers shall provide an interface to establish and manage user road pricing accounts, process road pricing payments, and access road pricing reports under user control.
14The public interface for travelers shall receive information on the shelter from a center and present it to the traveler.
15The public interface for travelers shall provide an interface to select information on resources and options along an evacuation route based on inputs from other evacuees.
16The public interface for travelers shall receive information on estimated reentry date/times from a center and present it to the traveler.