Knoxville Regional ITS Architecture

Incident Management for Knoxville Regional ITS Architecture Roles and Responsibilities

Stakeholder	Role and Responsibility
Blount County	Dispatch public safety vehicles to incidents.
	Coordinate incident response with emergency dispatch agencies, the Maryville/Alcoa TOC, any other municipal TOCs, and the TDOT SmartWay Center in Knoxville for incidents on state facilities.
City of Knoxville	Remotely control traffic and video sensors to support incident detection and verification.
	Coordinate maintenance resources for incident response.
	Responsible for coordination with other traffic operations centers and emergency management agencies for coordinated incident management.
	Responsible for the dissemination of traffic related data to other centers and the media.
City of Maryville/Alcoa	Coordinate incident response with emergency dispatch agencies, the Maryville/Alcoa TOC, and the TDOT SmartWay Center in Knoxville for incidents on state facilities.
	Remotely control traffic and video sensors to support incident detection and verification.
	Responsible for the dissemination of traffic related data to other centers and the media.
	Responsible for coordination with other traffic operations centers and emergency management agencies for coordinated incident management.
	Dispatch public safety vehicles to incidents.
	Coordinate maintenance resources for incident response.
City of Oak Ridge	Coordinate maintenance resources for incident response.
	Responsible for coordination with other traffic operations centers and emergency management agencies for coordinated incident management.
	Responsible for the dissemination of traffic related data to other centers and the media.
	Remotely control traffic and video sensors to support incident detection and verification.
City of Sevierville	Responsible for the dissemination of traffic related data to other centers and the media.
	Responsible for coordination with other traffic operations centers and emergency management agencies for coordinated incident management.
	Remotely control traffic and video sensors to support incident detection and verification.
	Coordinate maintenance resources for incident response.
Knox County	Coordinate maintenance resources for incident response.
	Remotely control traffic and video sensors to support incident detection and verification.
	Responsible for the dissemination of traffic related data to other centers and the media.
	Responsible for coordination with other traffic operations centers and emergency management agencies for coordinated incident management.
	Coordinate incident response with emergency dispatch agencies, the City of Knoxville TOC, Knox County TOC, any other municipal TOCs, and the TDOT SmartWay Center in Knoxville for incidents on state facilities.
	Dispatch public safety vehicles to incidents.
Loudon County	Coordinate incident response with emergency dispatch agencies, municipal TOCs, and the TDOT SmartWay Center in Knoxville for incidents on state facilities.
	Dispatch public safety vehicles to incidents.
Municipal/County Government	Remotely control traffic and video sensors to support incident detection and verification.
	Dispatch public safety vehicles to incidents.
	Coordinate maintenance resources for incident response.
	Responsible for the dissemination of traffic related data to other centers and the media.
	Coordinate incident response with emergency dispatch agencies, municipal TOCs, and the TDOT SmartWay Center in Knoxville for incidents on state facilities.
	Responsible for coordination with other traffic operations centers and emergency management agencies for coordinated incident management.
Other Agencies	Dispatch public safety vehicles to incidents.
	Coordinate incident response with other public safety and traffic management agencies as well as the TDOT SmartWay Center in Knoxville for incidents on state facilities.
Sevier County	Dispatch public safety vehicles to incidents.
	Coordinate incident response with emergency dispatch agencies, the City of Sevierville TOC, any other municipal TOCs, and the TDOT SmartWay Center in Knoxville for incidents on state facilities
TDOT	Remotely control traffic and video sensors from the SmartWay TMC to support incident detection and verification.
	Responsible for the development, coordination, and execution of special traffic management strategies during an evacuation.
	Responsible for coordination with other TOCs and emergency management agencies for coordinated incident management.
	Operate DMS and HAR to distribute incident information to travelers on the roadway.
	Responsible for the dissemination of traffic related data to other centers and the media.
Tennessee Highway Patrol	Coordinate incident response with other public safety and traffic management agencies as well as the TDOT SmartWay Center in Knoxville for incidents on state facilities.
	Dispatch public safety vehicles to incidents.