TIC Travel Services Information and Reservation Functional Area

Description

'TIC Travel Services Information' disseminates information about traveler services such as lodging, restaurants, and service stations. Tailored traveler service information is provided on request that meets the constraints and preferences specified by the traveler. This application also supports reservations and advanced payment for traveler services including parking and loading zone use.

Included In

KAT Transit Kiosks
Knox County CAC IVR System

Functional Requirements

IDRequirement
01The center shall disseminate yellow pages information (such as lodging, restaurants, theaters, bicycle facilities, and other tourist activities) to travelers upon request.
02The center shall support yellow pages service information and reservation requests from a vehicle.
03The center shall support yellow pages service information and reservation requests from a traveler on–board a transit vehicle.
04The center shall provide all yellow pages information based on the traveler's current location and filter the provided information accordingly.
05The center shall manage registration of yellow pages service providers, store provider details, and transact payments for the provider's registration.
06The center shall manage reservations and payment for yellow pages services and provide transaction success or failure details.
07The center shall be able to provide electric charging station information identifying the location, operating hours, current availability, charging capacity and standards supported, access restrictions, and rates/fee structure for each station to travelers.
08The center shall correlate electric vehicle needs to charging station capacities.
09The center shall provide charging station information to electric vehicles in order to balance the supply and demand of charging facilities.
10The center shall support yellow pages service information and reservation requests from a kiosk.
11The center shall support yellow pages service information and reservation requests from a personal device.