The new transportation bill, the Moving Ahead for Progress in the 21st Century Act (MAP-21) and a
recent expansion to the urban area boundary are having a direct impact on the provision of transit
services in the Knoxville region. These changes have sent transit providers, social service agencies,
planners, and local and state governments scrambling to be sure current services can be continued. To accomplish this, serious questions are being asked concerning the best way to allocate transit funding, which projects should be funded, are current projects efficient and accomplishing their
goals, and is enough coordination occurring between transit providers. All of these questions show the importance of the Human Services Transportation Coordination Plan.